Need some help on your computer or device, but would prefer to kick back in your favorite seat with a beverage at hand?
We can help you out with our remote support software. We send a link to you to click on, and once you grant permission to share your screen with us, we can solve your problems.
The only requirement for our connection to work aside from the device being in working order is that you are able to connect to the internet. We cannot dig through your devices, and we cannot send or receive files without your permission. The only thing we see is what you see on the screen as well.
We can either work with you over the phone or in a chat bubble. We help you through your issues but also give you new tools and tricks to make sure you don’t run into the same problems later.
Contact us and let us know what’s ailing you and your device, and perhaps we can help you for free with a simple tip–otherwise, we are ready to provide top-notch remote support!
We start our clock after we establish our remote connection. You won't be charged for phone time before we begin providing support.
Our chat support is top-notch! We start our clock after we establish our remote connection.
Need help making sure all of your software and drivers stay up-to-date? We offer custom plans and schedules to update your machine with or without your presence.